Great cover from the home of home insurance, Norwich Union. If you have 5 years of no claims for your current buildings and contents insurance, you can get full cover home insurance for half the price.
I decided to get a more competitive home insurance quote and after some research found that Norwich Union Direct (online) was nearly £300 cheaper than my existing policy with Lloyds!! It wasn't the cheapest policy available, but was the most recognisable insurer in the shortlist that I found on moneysupermarket.co.uk. I had a few questions about house security that needed to be answered to ensure that the policy cover matched my old one and the woman that I spoke to at the call centre was courteous and knowledgeable. They advised that I should buy the policy through their website to get the best deal. My policy documents came 2 days after I had signed up and I was able to chose qaurterly payments. The only downside to this was an admin charge which added about £20 to the policy total. It would be great if NU could waive this. I have not had a claim so I may update this review if I feel differently, but at the time of writing I am really impressed by Norwich Union Direct.
I work for Norwich Union Direct. Firstly I'd like to comment on reviews left here about our company. To the person who moaned about being on hold for so long to claims but said it's easy to get through to customer services - claims are always really busy - they like to take time for the customer, support them, and make sure we have all the details. You must have patience. To the person who grumbled that their fence was not covered.......READ THE POLICY BOOKLET - Its sent to you when you start a new policy - if you read this, you would know fences are not covered, again. THINK OF CONTENT OF POLICY RATHER THAN PRICE! And yes, renewals do go up some times each year, they cant decrease every year otherwise you'd have free insurance, and when you get your renewal schedule, THE PRICE YOU SEE IS THE PRICE YOU PAY - dont call up asking for MORE discount, if we could apply more we would have done.
