I had an accident on New Years day, which is bad timing as this was just before a weekend and a bank holiday. I rang Esure car insurance, and I found the process of registering a claim very easy! They told me where would be the best place to get my car repaired in my locality. 7.30am on the first working day after the accident, a phone call from the repairers. "Your car is coming in for repair with us, we have a courtesy booked for you." "Would you like us to collect your car and deliver the courtesy car?" The repairers they chose is the only Porsche approved one in Wales, though my car is not a Porsche. They were also excellent at keeping me informed of the progress. My car was returned to me fully valeted and with a very high standard of repair.
f you are young, then Esure will suit you. They have no call centres, and you will always get through to a real person. if you insure two cars you get the cheapest of the two for half price. No rip off details here.